Terms of Service

Terms Summary

Mack Bo Ross Studio sells original prints, limited editions, photography, and animation services. This short summary explains what to expect when you shop with us. For the full legal terms, see our Terms of Service.

Ordering & Payment

When you place an order you are making an offer to buy. We will confirm acceptance by email. Please review your order carefully — cancellations may not be possible after payment is processed.

Shipping

We ship only to U.S. addresses. Orders are processed within 5–8 business days. Free shipping within the United States. You’ll receive tracking information when your order ships (note: 4×4 prints do not include tracking).

Returns & Damaged Items

Because each piece is created and handled personally, we do not accept returns or exchanges, except when an item arrives damaged. If your order is damaged, contact us within 7 days of delivery with photos and your order number — we will replace the item at no cost if damage is confirmed.

Authenticity & Copyright

All prints include a certificate of authenticity. All artwork and content on this site are protected by copyright; please do not reproduce or resell without permission.

Questions?